Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Dragonfly ID, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. The odds in all casino games are designed to favor the house over time. Please gamble responsibly and only with money you can afford to lose.

Age Verification

Online gambling in Canada is restricted to individuals who are 18 years of age or older (19+ in some provinces including Ontario, Quebec, and Manitoba). By accessing any online casino through Dragonfly ID, you confirm that you meet the legal age requirement in your province of residence.

We take age verification seriously and reserve the right to request proof of identity and age at any time.

Warning Signs of Problem Gambling

If you recognize any of the following behaviors in yourself or someone you know, problem gambling may be developing:

• Chasing losses by gambling with larger amounts of money to recover previous losses
• Hiding gambling activities or lying about the amount of time or money spent gambling
• Gambling with money intended for essential expenses (rent, utilities, food, medication)
• Experiencing mood swings or irritability when not gambling or when trying to reduce gambling
• Neglecting family, work, school, or other important responsibilities due to gambling
• Borrowing money or using credit to fund gambling activities
• Failed attempts to cut back or stop gambling
• Gambling to escape problems, anxiety, depression, or other emotional distress
• Experiencing sleep problems or health issues related to gambling stress
• Feeling a constant urge to gamble or an inability to resist the impulse

If you experience any of these warning signs, seeking help is important and encouraged.

Self-Help Tools & Controls

Most reputable online casinos provide tools to help you maintain control over your gambling. These may include:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a session or time period
• Reality Checks: Receive regular notifications about how long you've been playing and how much you've wagered
• Session Time Limits: Set automatic limits on how long you can play in a single session
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a period of time
• Account Cooling Off: Take a break from your account for a set period

We encourage you to use these tools proactively as part of responsible gaming practice.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  The leading organization in Canada providing research, education, and resources for responsible gambling and problem gambling prevention.
• Problem Gambling Services
  Contact your provincial problem gambling helpline. Most provinces offer confidential counseling and support services.

International Resources

• United Kingdom - GamCare
  Website: www.gamcare.org.uk
  Provides free, confidential support and counseling for problem gamblers and their families.
• United Kingdom - GamStop
  Website: www.gamstop.co.uk
  The national self-exclusion scheme for online gambling in Great Britain.
• Australia - Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counseling and support service for people concerned about their gambling.
• United States - National Council on Problem Gambling
  Website: www.ncpgambling.org
  1-800-GAMBLER (1-800-426-2537) - Free, confidential helpline available 24/7.

Need Help?

If you believe you may have a gambling problem, please seek help immediately. There is no shame in reaching out. Trained professionals are available to provide confidential support and guidance.

Remember: Help is available, recovery is possible, and you don't have to face this alone. Contact one of the organizations listed above or speak with a healthcare provider about resources in your area.